Frequently Asked Questions

Will past collection re-release?

At Louisville Love, we aim to keep each collection exclusive and unique. While we don't have plans to re-release past collection, we have exciting plans for new colorways and innovative designs in future collections!

When will I receive my order?

Each product we release is custom made to order. To ensure that everything is up to our standards, expect a shipping/pickup confirmation within 10 business days.

Do you offer local pickup?

Yes we do! When checking out, select the "Local Pickup" option and send a DM on our instagram @louisvillelove_ with your order number!

How do I get in contact with the LL team?

Feel free to shoot us a DM over on Instagram: @louisvillelove_
or send us an email:

Refund Policy

No refunds, returns, or exchanges unless agreed upon prior to the purchase between Louisville Love and the buyer (ALL SALES ARE FINAL)